Frequently Asked Questions

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TO RESERVE YOUR FLORAL PRESERVATION, SIMPLY CONTACT US TO CONFIRM THE AVAILABILITY OF YOUR DATE AND TO DISCUSS YOUR SPECIFIC NEEDS. WE'RE HERE TO ANSWER ANY QUESTIONS YOU MAY HAVE AND GUIDE YOU THROUGH THE PROCESS.

FOR WEDDING BOUQUET PRESERVATION, WE REQUIRE A $150 NON-REFUNDABLE DEPOSIT TO RESERVE YOUR DATE. THIS DEPOSIT IS DEDUCTED FROM YOUR MINIMUM PURCHASE OF $500. IF YOU ARE LOCAL TO WILL COUNTY, ILLINOIS, WE WILL ALSO ARRANGE PICK-UP/DROP-OFF DETAILS FOR YOUR CONVENIENCE.

FOR PET ASH PRESERVATION, MEMORIAL PRESERVATION, AND CUSTOM ORDERS, THE DEPOSIT TERMS MAY VARY. PLEASE REFER TO THE SPECIFIC DEPOSIT TERMS FOR YOUR CATEGORY WHEN RESERVING YOUR PRESERVATION.

PLEASE NOTE THAT TURNAROUND TIME IS NOT GUARANTEED. WHILE MOST ORDERS ARE COMPLETED WITHIN 4-6 MONTHS FROM THE DAY WE RECEIVE YOUR FLOWERS, WE STRIVE TO PROVIDE THE BEST POSSIBLE PRESERVATION OUTCOME, WHICH MAY REQUIRE ADDITIONAL TIME.

NO. WE WANT TO BE 100% HONEST AND MAKE YOU AWARE THAT THERE WILL BE BUBBLES. THESE PIECES ARE  HANDMADE BY PRESERVING NATURAL AND ORGANIC MATERIALS THAT SOMETIMES HIDE A FEW IMPERFECTIONS. PLEASE KNOW WE DO EVERYTHING TO ENSURE THAT YOUR PIECE IS AS CLOSE TO PERFECTION AS POSSIBLE & USE ONLY THE HIGHEST QUALITY PRODUCTS. IF YOU DO SEE A FEW BUBBLES REMEMBER THEM AS LITTLE KISSES OF AIR FROM YOUR SPECIAL DAY. 

ABSOLUTELY! WE WILL SEND YOU DETAILED INFORMATION THROUGH EMAIL ON HOW TO DO THIS. WE RECOMMEND HAVING A DESIGNATED PERSON TO SHIP THE BOUQUET FOR YOU.   

*YOU MUST SEND THE NEXT BUSINESS DAY AFTER YOUR WEDDING AND USE FEDEX OR UPS THAT CAN GUARANTEE NEXT DAY/OVERNIGHT DELIVERY BY 2PM IF POSSIBLE. 

*You are responsible for shipping fees*

THE FLOWERS WILL DRY IN THE SAME SHAPE AND CONDITION WE RECEIVE THEM. WE CAN DO OUR BEST TO CUT AWAY BROWN SPOTS BUT TIME IS OF THE ESSENCE IF YOU WANT TO PRESERVE THEM. WE CAN ALWAYS WORK WITH A LOCAL FLORIST TO GET REPLACEMENT BLOOMS IF SOME DO NOT MAKE IT. 

*IF YOU HAVE FLOWERS THAT HAVE DRIED NATURALLY WE CAN ALSO WORK TO PRESERVE THEM FOR YOU.

BECAUSE OF THE DRYING PROCESS, WE MUST REMOVE THE BLOOMS FROM THEIR STEMS TO BE DRIED AND THEN RE-CREATE YOUR BOUQUET INTO YOUR FOREVER KEEPSAKE. THE ART PIECES YOU CHOSE WILL BE A REFLECTION OF YOUR BOUQET BUT NOT AN EXACT REPLICA.

THE FLOWERS WILL LOOK DIFFERENT WHEN DRIED. WHITE WILL OFTEN DRY A SOFT TO DARK IVORY. SOME PINKS WILL DRY DARK AND TURN PURPLE.  YELLOWS CAN TURN DARKER OR BECOME A MUTED COLOR. LIGHT BLUES AND PURPLES WILL DRY DARKER. RED AND PURPLE WILL DRY A VERY DARK PLUM. IF YOU HAVE A QUESTION ABOUT A SPECIFIC FLOWER, PLEASE CONTACT ME, AND I CAN GIVE YOU MORE INFORMATION ABOUT THE END RESULT.

100% YES. WE CAN STILL TURN YOUR FLOWERS INTO ARTWORK. WE WILL WORK WITH YOU AFTER EVALUATING THE CONDITION WITH IDEAS THAT WILL BEST REPRESENT THEM.